7ez77 Privacy Policy
7ez77 is fully committed to protecting your personal information — learn how we store and use your data.
Introduction & Scope
This privacy policy applies to all users and registered members of the 7ez77 platform. When you visit the 7ez77 website, create an account, or use any of our services, you are considered to have accepted the terms of this policy.
As a trusted online gaming platform for Bangladeshi players, 7ez77 places the highest importance on the privacy of your personal information. We believe you should have full control over your data. That is why we are transparent about what information is collected, why it is collected, and how it is used.
What Information We Collect
To ensure a smooth and secure gaming experience on the 7ez77 platform, we may collect the information listed below.
Personal Identity Information
- Full name
- Date of birth (for age verification)
- Valid ID details (NID / Passport)
- Address
Contact Information
- Email address
- Mobile number
- Preferred contact method
Financial Information
- bKash / Nagad / Rocket account number
- Bank account details (where applicable)
- Transaction history
- Deposit and withdrawal records
Technical Information
- IP address
- Device type and operating system
- Browser information
- Login time and session data
- Cookies and tracking data
Gaming Activity Information
- Game play history
- Bet amounts and results
- Bonus and promotion usage details
- VIP tier and cashback records
Support Communications
- Live chat conversations
- Email correspondence
- Complaint and review records
Purpose of Data Use
7ez77 uses your information only for specific and legitimate purposes. Each purpose is described in detail below.
1. Account Management & Identity Verification
Your information is used to create, manage, and secure your account, and to carry out age verification (21+) and identity confirmation. This is essential for maintaining a safe and responsible environment on the platform.
2. Processing Financial Transactions
Financial information is essential for processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. This information is used to complete each transaction securely and accurately.
3. Fraud Prevention & Security
Technical and gaming data is analysed to prevent unauthorised access, fraudulent activity, and account misuse. This is important for protecting the interests of all users.
4. Customer Support
Your account and transaction information is used to provide proper assistance via 24/7 live chat and email. Records of previous conversations are kept so you do not have to repeat all your details each time.
5. Service Improvement
User experience is analysed to improve the game sections, support quality, and overall service of the 7ez77 platform. This data is analysed entirely in aggregate form, not at an individual level.
6. Relevant Updates & Offers
Subject to your consent, you may be informed about bonuses, promotions, and new games. You can turn off such communications at any time from your account settings.
7. Responsible Gaming
Gaming behaviour is monitored to identify signs of excessive gambling and to provide support where needed. This is done for your protection.
Sharing Information with Third Parties
7ez77 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the specific circumstances listed below.
Payment Processors
Limited information necessary to process transactions is shared with payment service providers such as bKash, Nagad, Rocket, and banks. This information is used solely to complete transactions.
Game Software Providers
Only game-related transaction and round data is shared with game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. Personal identity information is not sent to them.
Security & Verification Services
The minimum necessary information may be shared with specialised technology service providers for identity verification and fraud prevention. All such providers are required to comply with our strict privacy standards.
Legal Obligations
Information may need to be disclosed to comply with court orders, legitimate requests from government authorities, or legal obligations. In such cases, we will always provide only the minimum information required.
Cookies & Tracking Technology
The 7ez77 website uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are necessary to maintain login sessions, store security tokens, and support the basic functionality of the platform. The site will not work properly without them.
Analytics Cookies
These cookies collect information to help us understand how users interact with the platform. The data collected is entirely anonymous and is used to improve the quality of the service.
Preference Cookies
These cookies are used to remember language, theme, and other personal preferences. They deliver an experience tailored to your preferences on each visit.
Data Protection Measures
To ensure the security of your information, 7ez77 has put in place multiple layers of technical and administrative safeguards.
- SSL Encryption: All data transfers are secured with industry-standard SSL encryption, which prevents third parties from intercepting or reading the information.
- Encrypted Storage: Sensitive information — particularly payment and identity-related data — is stored in encrypted databases.
- Access Controls: Only authorised staff can access specific data. Every access is logged and reviewed regularly.
- Two-Factor Authentication (2FA): Two-factor authentication is available to protect your account and prevent unauthorised access.
- Regular Security Testing: Regular security audits and penetration tests are conducted to identify system vulnerabilities.
- Data Backups: Data is backed up regularly to prevent loss in the event of a technical issue.
- Staff Training: All staff receive regular training on data protection and are required to sign confidentiality agreements.
Data Retention Period
7ez77 does not retain your information beyond the time it is needed. The retention policy for different types of information is described below.
Account & Identity Information
Retained for as long as the account is active and for the period required after closure to meet legal obligations.
Financial Transaction Records
Transaction records are retained for the period required by financial regulatory and accounting obligations.
Support Conversations
Support records are retained for a reasonable period to improve customer service quality and resolve disputes.
Cookies & Session Data
Session cookies are deleted when the browser is closed. Persistent cookies are deleted after their set expiry period or at the user's request.
Your Data Rights
7ez77 respects your data rights. You have the following rights over your own information.
Right to Access
You can find out at any time what information 7ez77 holds about you. Please contact support to do so.
Right to Rectification
If any of your information is incorrect or incomplete, you can request that it be corrected or updated.
Right to Erasure
In certain circumstances you can request that your information be deleted. However, this right may be limited where legal obligations or an active account are involved.
Right to Object to Processing
You can object to marketing communications or to the processing of non-essential data.
Right to Data Portability
You can request your personal information in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances you can request that processing of your information be temporarily suspended.
Protection of Minors
7ez77 is an adults-only service. You must be at least 21 years old to use our platform.
If you become aware that a minor is using 7ez77, please notify us immediately at [email protected].
Policy Changes & Updates
7ez77 reserves the right to update this privacy policy from time to time to keep pace with changes in technology, services, or legislation.
Change Notifications
We will post a notice on the platform for any significant changes. For minor changes, only this page will be updated. If you continue using the service after a change, that will be considered your acceptance of the updated policy.
Latest Review
This privacy policy was last reviewed in 2026. The most recent version of the policy will always be available on this page.
Privacy Contact
Contact us for any questions or concerns about this privacy policy, or to exercise your data rights. The 7ez77 support team is available 24/7 to assist you.